We have two models of pricing; Hourly & Fixed. For Interstate, we charge by volume occupied. For Locals, we charged by time, with 30 minutes of increment.

NEXT DOOR MOVERS offers you a written guarantee – “if we break it, we fix it”. If you think that you need an insurance we provide that as well for the items we pack for no extra cost.

Our fleet consists of all types of rigid body trucks. Most of the moves we can complete in one trip, however if the distance between properties is more than 30 mins we waive off the travel for the next trips.

While our movers come with industry-best training and all the right gear, occasionally accidents can still happen. Our damage guarantee means we’ll repair, replace or compensate you for any mishaps – either while the movers are handling your goods, or in transit in our vehicle.

This is the time it takes for us to drive to you and back to our headquarters. It’s a separate cost to the actual working and transportation time. ‘Travel Time’ is a fixed charge for each suburb, based on its distance from central Melbourne.

Yes. If you are looking to reduce costs we would suggest preparing your move in advance by dismantling beds and moving lighter items into one area, but we would suggest leaving the heavier items to our professionals.

As you can understand each and every move is different. Time taken to perform a move varies depending on a variety of factors such as access, stairs or lift, distance between the two properties, how many locations we are picking up. As you can understand each and every move is different. Time taken to perform a move varies depending on a variety of factors such as access, stairs or lift, distance between the two properties, how many locations we are picking up.

Payments are made an hour to half hour before the job ends. This allows our system to promptly allocate our removalists to attend to the next closest job in the area.

We can dismantle and reassemble your items for you. Usually we have the tools on the truck, but we don’t carry power tools or any specialized tools. It would be good if you could let us know prior to our arrival on items that needs to be dismantled and reassembled, to help  us plan ahead.

All our pricing is disclosed up front in the quotation email, we send to you. There is No-HIDDEN Charges or No-Extra cost than mention in quote.

You may assist the removalists while moving items from your house to the truck which is permitted. However, our insurance prohibits you from entering onto the truck.

We have Free Public Liability, Transit Insurance and Workers Compensation. Bubble wrap: (we break it we fix it guarantee) If, in addition to Removal Services, you elect to have Goods packed by Us using preventative bubble wrapping (as part of Our optional Packing Services) then, We guarantee that those Goods will be delivered to Your delivery location free from breakages. For exclusions, refer to our Terms & Conditions on our website. (no mention of insurance for items damaged in the property while moving).

Our quotes are sent within a few seconds once you submit your moving details via our online quote form. However, once we’ve discussed the specifics of your move in detail, we send you a final quote usually within a few hours.